Commonwealth Bank103 followers107 jobs

Customer Banking Specialist - Byron Bay - Contract

GraduateContractOfficeNorthern Rivers, NSW, AustraliaPosted 22 hours agoVerified 4 days ago
Pending fitX of Y criteria met

About the job

This job is all about making a real difference in people's lives through banking. As a Customer Banking Specialist at the Byron Bay Branch, you will play a vital role in delivering exceptional service to our customers, helping them navigate their financial journeys. The team thrives on collaboration and is dedicated to supporting each other while positively impacting the community.

You'll be responsible for

🌊

Delivering seamless experiences

Responding to customers’ transactional banking needs and ensuring a smooth banking experience.
💳

Processing transactions

Handling deposits, withdrawals, transfers, and other banking transactions accurately.
🔍

Conducting financial health checks

Understanding customers’ needs and identifying opportunities for tailored products and services.

Key criteria

💼

Customer service experience

Demonstrated experience in delivering exceptional customer service.

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💬

Strong communication skills

Proven ability to engage and communicate effectively with customers.

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📊

Financial product knowledge

Understanding of banking products and services for customer support.

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4 criteria for this job
Customer service experience
Demonstrated experience in delivering exceptional customer service.

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Strong communication skills
Proven ability to engage and communicate effectively with customers.

View

Financial product knowledge
Understanding of banking products and services for customer support.

View

Problem-solving skills
Experience in identifying issues and providing effective solutions.

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