About the job
The Customer Banking Specialist job at CommBank is all about making a real impact in people's lives by providing exceptional banking services. Working in the Dee Why Branch, you will engage with customers, support their banking needs, and help them navigate their financial journeys. The team values collaboration and is dedicated to creating a positive experience for every customer.
You'll be responsible for
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Engaging with customers
Having in-depth conversations with every customer about how we can support their overall banking needs including home loans, business banking & financial advice.📞
Supporting customer inquiries
Supporting customers with enquiries, maintenance on accounts and processing applications for credit products.💻
Educating customers
Providing options for the customer through education & demonstration of our in-branch technology and digital banking options.Key criteria
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Customer service experience
Proven experience delivering exceptional customer service in financial services.View
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Communication skills
Excellent ability to articulate financial terms clearly to customers.View
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Problem-solving skills
Demonstrated ability to ask questions and find effective solutions.View
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