Commonwealth Bank
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Customer Banking Specialist - Katanning (Full Time)

JuniorMid levelFull-timeOffice110 Clive St, Katanning WA 6317, AustraliaPosted 2 days agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The Customer Banking Specialist position at the Katanning branch offers an exciting opportunity to engage with customers and provide exceptional service. This job plays a vital role in delivering a seamless banking experience to over 10 million personal and small business customers. The team values collaboration and continuous learning, ensuring everyone is supported in their career journey.

You'll be responsible for

📞

Assisting customers

Assist customers with general banking transactions, answering questions and queries.
❤️

Building connections

Build a personal connection with customers through meaningful conversations face to face and through our direct channels.
📝

Processing applications

Process applications for personal loans, credit cards and associated products.

Key criteria

💬

Customer service experience

Demonstrated experience delivering outstanding service to customers.

View

🤝

Relationship-building skills

Proven ability to connect with customers through meaningful conversations.

View

🛠️

Problem-solving skills

Experience in identifying issues and finding effective solutions.

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Meet the team

About the company

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3 criteria for this job
Customer service experience
Demonstrated experience delivering outstanding service to customers.

View

Relationship-building skills
Proven ability to connect with customers through meaningful conversations.

View

Problem-solving skills
Experience in identifying issues and finding effective solutions.

View

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