Commonwealth Bank107 followers21 jobs

Customer Banking Specialist - Margaret River (Full Time, Fixed Term 2 Year Opportunity)

JuniorMid levelFull-timeOfficeWestern Australia, AustraliaPosted 1 day agoVerified 2 days ago
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About the job

The Customer Banking Specialist job at the Margaret River Branch is an exciting opportunity to join a dynamic team dedicated to providing exceptional banking experiences. This role is vital in helping over 10 million personal and small business customers with their everyday banking needs. The team thrives on collaboration and continuous learning, ensuring that everyone is equipped to deliver seamless service.

You'll be responsible for

💬

Assisting customers

Assisting customers with general banking transactions, answering questions and queries.
❤️

Building connections

Building a personal connection with customers through meaningful conversations face to face and through our direct channels.
📊

Completing financial health checks

Completing Financial Health Checks to assess customers’ financial needs.

Key criteria

💼

Customer service experience

Demonstrated experience delivering exceptional service in banking or retail.

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🗣️

Communication skills

Proven ability to engage customers through meaningful conversations.

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🔍

Problem-solving skills

Experience identifying and resolving customer issues effectively.

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Meet the team

About the company

View your fit

3 criteria for this job
Customer service experience
Demonstrated experience delivering exceptional service in banking or retail.

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Communication skills
Proven ability to engage customers through meaningful conversations.

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Problem-solving skills
Experience identifying and resolving customer issues effectively.

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