Commonwealth Bank69 followers73 jobs

Customer Banking Specialist - Picton

JuniorPart-timeHybridMacarthur, NSW, AustraliaFinancePeople and cultureCustomer servicePosted 2 days ago
Pending fitX of Y criteria met

About the job

The job is about being a Customer Banking Specialist at the Picton Branch, where you will be the public face of CommBank. This position has a real impact on customers' lives, helping them with their banking needs and making their financial dreams a reality. The team values collaboration and is dedicated to providing exceptional service to every customer.

You'll be responsible for

💬

Engaging with customers

Having in-depth conversations with every customer about how we can support their overall banking needs including home loans, business banking & financial advice.
📞

Supporting customer inquiries

Supporting customers with enquiries, maintenance on accounts and processing applications for credit products.
📊

Conducting financial health checks

Completing financial health checks to assess customers’ financial needs and identify any changes.

What we're looking for

💼

Proven customer service experience

Demonstrated experience in delivering exceptional customer service in relevant sectors.

View fit

🗣️

Excellent communication skills

Ability to articulate financial terms clearly and effectively.

View fit

🔍

Problem-solving abilities

Experience in identifying solutions and placing customers at the center.

View fit

View more

Meet the team

About the company

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View your fit0 of 5 criteria met

pending fit

0 of 5 criteria met
Proven customer service experience
Demonstrated experience in delivering exceptional customer service in relevant sectors.

View

Excellent communication skills
Ability to articulate financial terms clearly and effectively.

View

Problem-solving abilities
Experience in identifying solutions and placing customers at the center.

View

Retail environment experience
Background in busy, commercial retail settings with a focus on customer needs.

View

Interest in career development
Genuine desire to build a career and improve customer financial wellbeing.

View

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