Commonwealth Bank
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Customer Banking Specialist Relief - Multi Channel - Glen Innes

JuniorMid levelFull-timeOffice280 Grey St, Glen Innes NSW 2370, AustraliaPosted 4 days agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

As a Customer Banking Specialist in the Glen Innes Branch, you will be the face of CommBank, providing a seamless banking experience to customers. Your work will have a real impact on people's lives, whether they are opening their first account or planning for retirement. The team values meaningful connections and is dedicated to ensuring customers receive the best service possible.

You'll be responsible for

👋

Greeting customers

Greet each customer and clearly understand their enquiry, guiding them to the appropriate channel.
❤️

Building connections

Build personal connections with customers through meaningful conversations to enhance their experience.
💡

Providing options

Provide options for customers through education and demonstration of in-branch technology and digital banking options.

Key criteria

💼

Customer service experience

Proven experience delivering exceptional customer service in relevant sectors.

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🗣️

Communication skills

Demonstrated ability to communicate effectively and professionally with customers.

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📈

Financial services knowledge

Experience in financial services, enhancing customer financial wellbeing.

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Meet the team

About the company

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3 criteria for this job
Customer service experience
Proven experience delivering exceptional customer service in relevant sectors.

View

Communication skills
Demonstrated ability to communicate effectively and professionally with customers.

View

Financial services knowledge
Experience in financial services, enhancing customer financial wellbeing.

View

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