Commonwealth Bank
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Customer Banking Specialist Relief - Sydney East & South Area

JuniorMid levelPart-timeHybridNew South Wales, AustraliaPosted 14 hours agoVerified 6 days ago
Pending fitX of Y criteria met

About the job

As a Customer Banking Specialist Relief at CommBank, you will play a vital role in delivering exceptional banking experiences to our customers. Your work will have a real impact on people's lives, helping them navigate their financial journeys. Join a supportive team that values collaboration and community, where your contributions truly matter.

You'll be responsible for

💬

Engaging with customers

Having in-depth conversations with every customer about how we can support their overall banking needs including home loans, business banking & financial advice.
📞

Supporting customer inquiries

Supporting customers with enquiries, maintenance on accounts and processing applications for credit products.
🔍

Problem-solving

Problem-solving & providing effective solutions whilst championing our processes, procedures & driving our risk-adverse culture.

Key criteria

💼

Customer service experience

Proven experience delivering exceptional customer service in financial services.

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🗣️

Communication skills

Excellent ability to articulate financial terms clearly and effectively.

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🔍

Problem-solving skills

Demonstrated ability to ask questions and find effective solutions.

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View more

Meet the team

About the company

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Apply on Commonwealth Bank
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Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Customer service experience
Proven experience delivering exceptional customer service in financial services.

View

Communication skills
Excellent ability to articulate financial terms clearly and effectively.

View

Problem-solving skills
Demonstrated ability to ask questions and find effective solutions.

View

Retail environment experience
Experience working in a busy, commercial retail environment.

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A meaningful career starts with a match

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