Scape Australia
Customer Experience - FT/PT
JuniorFull-timeHybridMelbourne VIC, AustraliaCustomer service and supportPosted 2 months ago
About the job
The Customer Experience job at Scape is all about being the friendly face that welcomes and supports residents and visitors alike. This position plays a crucial role in ensuring that everyone feels at home and has a positive experience. The team thrives on collaboration and creativity, making every day an exciting opportunity to make a difference.
You'll be responsible for
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Delivering customer service
Being the face of Scape, providing exceptional service and support to residents and visitors.📞
Managing inquiries
Handling questions and concerns from residents and ensuring their needs are met promptly.🏡
Promoting a positive environment
Creating a welcoming atmosphere that enhances the overall experience for everyone at Scape.What we're looking for
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Exceptional communication skills
Demonstrated ability to engage effectively with residents and visitors.View fit
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Organisational skills
Proven experience managing multiple tasks efficiently in a dynamic environment.View fit
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Problem-solving abilities
Experience resolving issues to enhance customer satisfaction.View fit
View more