nbn® Australia7 followers35 jobs

Customer Field Technician | Brisbane

JuniorMid levelFull-timeOfficeBrisbane QLD, AustraliaPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

As a Customer Field Technician, you will play a vital role in transforming Australia’s digital landscape. This job offers the opportunity to make a real difference in the lives of everyday Australians while developing your technical skills in a dynamic, customer-facing environment. The team values safety, collaboration, and continuous learning, ensuring you have the support needed to thrive in your career.

You'll be responsible for

🏠

Delivering installation and repair services

Providing hands-on installation, repair, activation, and connection services in customers’ homes, ensuring high-quality outcomes.
🦺

Applying safe work practices

Consistently using safe work practices and risk controls while performing tasks in various environments.
📞

Providing customer support

Offering clear and respectful communication to customers about findings, next steps, and outcomes during service visits.

Key criteria

🔧

Experience with hand and power tools

Demonstrated experience using tools for installation and repair tasks.

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🏗️

Background in trades or field work

Proven experience in telecommunications, construction, or similar fields.

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🛠️

Safety compliance knowledge

Understanding of safety procedures and risk controls in field environments.

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View more

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5 criteria for this job
Experience with hand and power tools
Demonstrated experience using tools for installation and repair tasks.

View

Background in trades or field work
Proven experience in telecommunications, construction, or similar fields.

View

Safety compliance knowledge
Understanding of safety procedures and risk controls in field environments.

View

Current driver's licence
Valid driver's licence to support field-based responsibilities.

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Customer service experience
Demonstrated ability to communicate clearly and respectfully with customers.

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