nbn® Australia5 followers25 jobs

Customer Field Technician I Albury

JuniorMid levelFull-timeHybrid1 Ball Pl, East Wagga Wagga NSW 2650, AustraliaInformation technologyCustomer servicePosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

Join the exciting journey of transforming Australia’s digital landscape as a Customer Field Technician based in Albury. This job offers a fantastic opportunity to make a real impact on everyday Australians by providing exceptional customer service while working autonomously on installations, repairs, and maintenance of nbn products. The team values flexibility and collaboration, creating a supportive environment where everyone can thrive.

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms
Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

🔧

Installing cabling

Performing cabling installation for both copper and fibre, including jointing, jumpering, and splicing to ensure connectivity.
🏠

Installing Customer Premises Equipment

Installing nbn Customer Premises Equipment (CPE) at customer locations to facilitate internet access.
🔍

Diagnosing and repairing faults

Diagnosing faults and repairing nbn cabling networks and CPE to maintain service quality and customer satisfaction.

Key criteria

🔌

Cabling installation experience

Experience with copper and fibre cabling installation and maintenance.

View

🛠️

Fault diagnosis skills

Proven ability to diagnose and repair nbn cabling networks.

View

📞

Customer service skills

Demonstrated exceptional customer service in previous roles.

View

View more

A meaningful career starts with a match

View your fit

5 criteria for this job
Cabling installation experience
Experience with copper and fibre cabling installation and maintenance.

View

Fault diagnosis skills
Proven ability to diagnose and repair nbn cabling networks.

View

Customer service skills
Demonstrated exceptional customer service in previous roles.

View

Current driver's licence
Valid and clean driver's licence for customer site visits.

View

Strong communication skills
Effective verbal and written communication with customers.

View

Similar jobs

View all
nbn® Australia
nbn® Australia
Customer Field Technician I GladstoneRockhampton City, QLD · Full-time
This job is about becoming a Customer Field Technician in Gladstone, where you will engage in hands-on work that makes a real difference in connecting homes and communities. Safety is at the heart of everything, and you will be supported in your journey to grow your skills while helping customers. The team values independence, quality work, and a commitment to safety, creating an environment where everyone can thrive.
nbn® Australia
nbn® Australia
Customer Field Technician I BendigoBendigo, VIC · Full-time
Join the journey of transforming Australia’s digital landscape as a Customer Field Technician. In this impactful job, you will engage directly with everyday Australians, bringing smiles to their faces through your work. The team values safety, autonomy, and exceptional customer service, creating a supportive environment where everyone can thrive.
NSW Department of Customer Service
NSW Department of Customer Service
Customer Support OfficerMangrove Mountain, NSW · Full-time
The Customer Support Officer job is all about delivering exceptional service to internal NSW Government customers through a fast-paced, phone-based helpdesk environment. This opportunity allows individuals with a passion for technology and customer service to thrive while contributing to the digital transformation of government services. The team values collaboration, communication, and a commitment to improving customer experiences.
nbn® Australia
nbn® Australia
Customer Field Technician I MilduraAdelaide, SA · Full-time
The Customer Field Technician job is all about being the friendly face and skilled hands that connect Australians every day. This role is crucial in delivering high-quality service and ensuring customer satisfaction, making a real impact in communities. The team thrives on collaboration, support, and continuous learning, creating an inclusive environment where everyone can grow.