nbn® Australia
8 interested36 jobs

Customer Field Technician I Gold Coast

JuniorMid levelFull-timeHybridGold Coast QLD, AustraliaPosted 4 months agoVerified 5 months ago
Pending fitX of Y criteria met

About the job

As a Customer Field Technician, you will be at the forefront of transforming Australia’s digital landscape, making a real impact on everyday Australians. This job offers the opportunity to work autonomously while delivering exceptional customer service in various environments. The team values flexibility and collaboration, creating a supportive atmosphere where everyone can thrive.

You'll be responsible for

📡

Installing cabling

Performing cabling installation, including jointing, jumpering, and splicing for both copper and fibre networks.
🏠

Installing Customer Premises Equipment

Carrying out installations of nbn Customer Premises Equipment (CPE) at customer locations.
🔍

Diagnosing and repairing faults

Diagnosing and repairing faults in nbn cabling networks and CPE to ensure optimal service delivery.

Key criteria

🔧

Cabling installation experience

Proven experience in copper and fibre cabling installation.

View

🛠️

Fault diagnosis skills

Demonstrated ability to diagnose and repair nbn cabling faults.

View

📞

Customer service expertise

Experience delivering exceptional customer service in field environments.

View

View more

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2026
  • Hiring
    • Permanent hires
    • Student placements
    • Contact sales
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms
  • Categories

A meaningful career starts with a match

Get started
Apply on nbn® Australia
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Cabling installation experience
Proven experience in copper and fibre cabling installation.

View

Fault diagnosis skills
Demonstrated ability to diagnose and repair nbn cabling faults.

View

Customer service expertise
Experience delivering exceptional customer service in field environments.

View

Current driver's license
Valid and clean driver's license for customer premises visits.

View

Similar jobs

View all
nbn® Australia
nbn® Australia
Customer Field Technician I Sydney MetroSydney, NSW · Full-time
As a Customer Field Technician, you will play a vital role in transforming Australia’s digital landscape. This job offers the opportunity to make a real impact on everyday Australians by providing exceptional customer service while working on nbn technologies. The team values autonomy and flexibility, encouraging a supportive environment where everyone can thrive.
nbn® Australia
nbn® Australia
Customer Field Technician I MilduraAustralia · Full-time
As a Customer Field Technician, you will be the friendly face and skilled hands connecting Australians to essential services. Your technical expertise and people skills will create meaningful experiences for customers, helping to propel our nation into the future. Join a dynamic team that values diversity, inclusion, and personal growth, where every day brings new opportunities to make a positive impact.
nbn® Australia
nbn® Australia
Customer Field Technician I BendigoAustralia · Full-time
The Customer Field Technician job is an exciting opportunity for tradespeople and apprentices to grow their careers with nbn. In this hands-on, customer-focused role, you will make a real difference by connecting homes and communities. The team values collaboration and provides comprehensive training and support to ensure everyone feels confident and set up for success.
nbn® Australia
nbn® Australia
Customer Field Technician I OrangeAustralia · Full-time
This job is about becoming a Customer Field Technician with nbn, where you will play a vital role in connecting homes and communities to Australia’s digital future. Your work will make a real difference every day, and you will receive full training and support to help you succeed. The team values hands-on work and encourages a culture of safety and communication.