About the job
As a Customer Field Technician, you will play a vital role in transforming Australia’s digital landscape. This job offers the opportunity to make a real impact on everyday Australians by providing exceptional customer service while working on installation, repair, and maintenance of nbn products and services. The team values autonomy and flexibility, allowing you to thrive in various environments while delivering top-notch service.
You'll be responsible for
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Installing cabling
Performing cabling installation (copper and fibre), including jointing, jumpering, and splicing, to ensure connectivity.🏠
Installing equipment
Installing nbn Customer Premises Equipment (CPE) at customer premises to facilitate service delivery.🔍
Diagnosing faults
Diagnosing and repairing faults in nbn cabling networks and CPE to maintain service quality.Key criteria
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Cabling installation experience
Proven experience with copper and fibre cabling installation.View
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Fault diagnosis skills
Demonstrated ability to diagnose and repair cabling faults.View
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Customer service skills
Exceptional communication skills for customer interactions.View
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