nbn® Australia7 followers38 jobs

Customer Field Technician I Sydney Metro

JuniorMid levelFull-timeHybridSydney NSW, AustraliaPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

As a Customer Field Technician, you will play a vital role in transforming Australia’s digital landscape. This job offers the opportunity to make a real impact on everyday Australians by providing exceptional customer service while working on nbn technologies. The team values autonomy and flexibility, encouraging a supportive environment where everyone can thrive.

You'll be responsible for

📡

Installing cabling

Performing cabling installation (copper, fibre, HFC) including jointing, jumpering, and splicing to ensure connectivity.
🏠

Installing Customer Premises Equipment

Installing nbn Customer Premises Equipment (CPE) at customer locations to facilitate service delivery.
🔍

Diagnosing and repairing faults

Diagnosing and repairing faults in nbn cabling networks and CPE to maintain service quality and customer satisfaction.

Key criteria

🔧

Cabling installation experience

Proven experience with copper, fibre, and HFC cabling installation.

View

🛠️

Fault diagnosis skills

Demonstrated ability to diagnose and repair nbn cabling faults.

View

📞

Customer service expertise

Experience delivering exceptional customer service in field environments.

View

View more

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2026
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms

A meaningful career starts with a match

Get started
Apply on nbn® Australia
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Cabling installation experience
Proven experience with copper, fibre, and HFC cabling installation.

View

Fault diagnosis skills
Demonstrated ability to diagnose and repair nbn cabling faults.

View

Customer service expertise
Experience delivering exceptional customer service in field environments.

View

Current driver's license
Valid and clean driver's license for customer site visits.

View

Similar jobs

View all
nbn® Australia
nbn® Australia
Customer Field Technician I Gold CoastGold Coast, QLD · Full-time
As a Customer Field Technician, you will be at the forefront of transforming Australia’s digital landscape. This job offers a unique opportunity to make a real impact on everyday Australians by providing exceptional customer service while working autonomously on installations, repairs, and maintenance of nbn products. The team values flexibility and collaboration, ensuring that everyone feels heard and respected.
nbn® Australia
nbn® Australia
Customer Field Technician I Melbourne MetroMelbourne, VIC · Full-time
As a Customer Field Technician, you will be at the forefront of transforming Australia’s digital landscape. This job offers a unique opportunity to make a real impact on everyday Australians while delivering exceptional customer service. The team values autonomy and flexibility, allowing you to thrive in various environments, primarily within customers' premises.
nbn® Australia
nbn® Australia
Customer Field Technician I BallaratBendigo, VIC · Full-time
Join the journey of transforming Australia’s digital landscape as a Customer Field Technician based in Ballarat. This job offers the opportunity to make a real impact on everyday Australians while working autonomously on installations, repairs, and maintenance of nbn products and services. The team values safety, exceptional customer service, and a flexible working environment, making it a great fit for those who are motivated and self-managed.
nbn® Australia
nbn® Australia
Customer Field Technician I MilduraAustralia · Full-time
As a Customer Field Technician, you will be the friendly face and skilled hands connecting Australians to essential services. Your technical expertise and people skills will create meaningful experiences for customers, helping to propel our nation into the future. Join a dynamic team that values diversity, inclusion, and personal growth, where every day brings new opportunities to make a positive impact.