nbn® Australia7 followers47 jobs

Customer Field Technician I Sydney Metro

JuniorMid levelFull-timeHybridSydney NSW, AustraliaPosted 1 week agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

As a Customer Field Technician, you will play a vital role in transforming Australia’s digital landscape. This job offers the opportunity to make a real impact on everyday Australians by providing exceptional customer service while working on nbn technologies. The team values autonomy and flexibility, encouraging a supportive environment where everyone can thrive.

Meet the team

About the company

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You'll be responsible for

📡

Installing cabling

Performing cabling installation (copper, fibre, HFC) including jointing, jumpering, and splicing to ensure connectivity.
🏠

Installing Customer Premises Equipment

Installing nbn Customer Premises Equipment (CPE) at customer locations to facilitate service delivery.
🔍

Diagnosing and repairing faults

Diagnosing and repairing faults in nbn cabling networks and CPE to maintain service quality and customer satisfaction.

Key criteria

🔧

Cabling installation experience

Proven experience with copper, fibre, and HFC cabling installation.

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🛠️

Fault diagnosis skills

Demonstrated ability to diagnose and repair nbn cabling faults.

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📞

Customer service expertise

Experience delivering exceptional customer service in field environments.

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A meaningful career starts with a match

Apply on nbn® Australia
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4 criteria for this job
Cabling installation experience
Proven experience with copper, fibre, and HFC cabling installation.

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Fault diagnosis skills
Demonstrated ability to diagnose and repair nbn cabling faults.

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Customer service expertise
Experience delivering exceptional customer service in field environments.

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Current driver's license
Valid and clean driver's license for customer site visits.

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