nbn® Australia7 followers38 jobs

Customer Field Technician

JuniorMid levelFull-timeOfficeBrisbane QLD, AustraliaPosted 2 weeks agoVerified 3 weeks ago
Pending fitX of Y criteria met

About the job

The Customer Field Technician job in Ipswich is all about hands-on work and making a real difference in connecting homes and communities. This position offers an amazing opportunity to grow within nbn while valuing safety and teamwork. The team fosters a supportive environment where everyone can thrive and contribute to shaping Australia’s digital future.

You'll be responsible for

🔌

Completing installations

Installing copper or fibre cabling and setting up customer equipment in homes and businesses.
🔧

Performing repairs and maintenance

Identifying and fixing faults to ensure customer satisfaction and service reliability.
📞

Providing customer support

Ensuring customers feel supported and informed throughout the installation and repair process.

Key criteria

🔧

Hands-on technical experience

Demonstrated experience in trades or technical roles.

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🛠️

Commitment to safety

Proven track record of following safety procedures.

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📞

Customer communication skills

Experience effectively communicating with customers in various settings.

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Meet the team

About the company

Apply on nbn® Australia
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Hands-on technical experience
Demonstrated experience in trades or technical roles.

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Commitment to safety
Proven track record of following safety procedures.

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Customer communication skills
Experience effectively communicating with customers in various settings.

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Current driver's licence
Valid, clean driver's licence for customer site visits.

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Problem-solving skills
Experience identifying and resolving technical issues independently.

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