nbn® Australia7 followers40 jobs

Customer Field Technician | Melbourne Metro 

JuniorMid levelFull-timeOfficeMelbourne VIC, AustraliaPosted 2 days agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

The Customer Field Technician job is all about transforming Australia’s digital landscape through hands-on installation and repair services. This role makes a real difference in the lives of everyday Australians, providing an opportunity to develop strong technical skills while delivering exceptional customer service. The team values safety, collaboration, and continuous learning, creating a supportive environment for everyone.

You'll be responsible for

🏠

Delivering installation and repair services

Providing hands-on installation, repair, activation, and connection services in customers’ homes, ensuring high-quality work.
🦺

Applying safe work practices

Consistently using safe work practices and risk controls while working in various environments.
📞

Providing customer support

Offering clear and respectful communication to customers about findings and next steps during service visits.

Key criteria

🔧

Experience with hand and power tools

Demonstrated experience using tools for installation and repair tasks.

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🏗️

Background in field-based work

Experience in telecommunications, construction, plumbing, or civil works.

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⚠️

Safety compliance knowledge

Proven understanding of safety procedures and risk controls onsite.

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Meet the team

About the company

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5 criteria for this job
Experience with hand and power tools
Demonstrated experience using tools for installation and repair tasks.

View

Background in field-based work
Experience in telecommunications, construction, plumbing, or civil works.

View

Safety compliance knowledge
Proven understanding of safety procedures and risk controls onsite.

View

Customer service skills
Experience providing clear and respectful communication to customers.

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Current driver’s licence
Valid licence to support field-based responsibilities and travel.

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