Customer Lifecycle Analyst
About the job
The Financial Crime Customer Lifecycle Analyst job is all about contributing to the Group’s Anti-Money Laundering and Counter Terrorism Financing obligations while ensuring exceptional customer service. This role plays a vital part in protecting the community and enhancing operational efficiency. The team thrives on collaboration, continuous improvement, and a commitment to excellence.
You'll be responsible for
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Maintaining compliance
Keeping up-to-date with AML, CTF, and sanctions obligations relevant to the job.🤝
Delivering customer service
Providing excellent customer service and exceeding expectations in information collection.📝
Documenting interactions
Accurately recording customer interactions and findings in a timely manner.Key criteria
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Anti-money laundering and compliance knowledge
Understanding of AML, CTF, and sanctions regulations is essential.View
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Experience in operational environments
Proven experience in fast-paced, high-volume operational settings.View
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Tertiary education completion
Preferred educational background to support analytical tasks.View
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