Customer Operations Coordinator
About the job
The Operations Coordinator at Home-in is a vital part of a mission-driven team dedicated to simplifying the property buying experience. This job is all about ensuring smooth operations throughout the property purchase process, making a significant impact on customers' journeys. The team thrives in a dynamic environment, fostering collaboration and operational excellence.
You'll be responsible for
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Coordinating operational workflows
Coordinating and executing operational workflows across the property purchase lifecycle, from contract review until settlement.🤝
Liaising with partners
Liaising with legal and financial partners to maintain a seamless experience across our platform.📬
Monitoring task queues
Monitoring and actioning task queues and inboxes, ensuring accurate resolution and adherence to SLAs.Key criteria
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Operations and process management experience
Proven experience in operations or process management in high-volume settings.View
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Strong organisational skills
Demonstrated ability to manage multiple workflows effectively.View
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Attention to detail
High attention to detail and methodical problem-solving approach.View
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