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Customer Operations Coordinator

JuniorMid levelContractHybridSydney NSW, AustraliaPosted 3 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

The Operations Coordinator at Home-in is a vital part of a mission-driven team dedicated to simplifying the property buying experience. This job is all about ensuring smooth operations throughout the property purchase process, making a significant impact on customers' journeys. The team thrives in a dynamic environment, fostering collaboration and operational excellence.

Meet the team

About the company

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You'll be responsible for

🔗

Coordinating operational workflows

Coordinating and executing operational workflows across the property purchase lifecycle, from contract review until settlement.
🤝

Liaising with partners

Liaising with legal and financial partners to maintain a seamless experience across our platform.
📬

Monitoring task queues

Monitoring and actioning task queues and inboxes, ensuring accurate resolution and adherence to SLAs.

Key criteria

📋

Operations and process management experience

Proven experience in operations or process management in high-volume settings.

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🗂️

Strong organisational skills

Demonstrated ability to manage multiple workflows effectively.

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🔍

Attention to detail

High attention to detail and methodical problem-solving approach.

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Think you're a good fit?See what the hiring team are looking for

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5 criteria for this job
Operations and process management experience
Proven experience in operations or process management in high-volume settings.

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Strong organisational skills
Demonstrated ability to manage multiple workflows effectively.

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Attention to detail
High attention to detail and methodical problem-solving approach.

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Cross-functional collaboration
Experience working with systems and cross-functional teams.

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Ability to work independently
Proactive in fast-paced environments with minimal supervision.

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