About the job
This job is about joining the Customer Service team at Boral Norwood as a Customer Solution Agent. Providing support for customers regarding orders and inquiries is crucial to ensuring satisfaction and smooth operations. The team thrives on collaboration, professionalism, and a customer-focused approach, making it a great fit for enthusiastic individuals.
You'll be responsible for
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Receiving orders
Entering orders into systems accurately and efficiently, with training provided.🚚
Monitoring deliveries
Tracking delivery progress and providing customers with timely information using vehicle tracking systems.🤝
Building relationships
Creating professional relationships with customers and internal teams to enhance service delivery.Key criteria
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Punctual and reliable team member
Demonstrated reliability in attendance and professionalism.View
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Exceptional communication skills
Proven ability to resolve customer issues effectively.View
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Experience in high-volume environments
Background managing competing priorities under pressure.View
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