About the job
This job is about making a real impact in the community by connecting with people and helping them choose the right health cover. At Medibank, the focus is on creating a supportive and inclusive environment where everyone can thrive. The team values flexibility, collaboration, and personal development, ensuring that every team member feels valued and empowered.
You'll be responsible for
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Helping customers
Assist customers in choosing the right health cover and services through various channels.❤️
Building relationships
Create lasting connections with customers through personalized conversations.💡
Solving challenges
Address everyday challenges and share ideas to improve customer service.Key criteria
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Customer service experience
Demonstrated experience in customer service roles.View
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Communication skills
Proven ability to build rapport and explain clearly.View
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Technology proficiency
Comfortable using technology and learning new systems.View
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