About the job
This job is about making a real impact in the community by connecting with people and helping them with their health cover needs. At Medibank, the focus is on creating a supportive and flexible work environment that values personal development and well-being. Team members work collaboratively to build trust and deliver personalized support, ensuring everyone feels included and valued.
You'll be responsible for
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Helping customers
Assist customers in choosing the right health cover and services.📞
Supporting across channels
Provide support in-store, over the phone, online, and in the community.❤️
Building relationships
Create lasting connections through personalized conversations.Key criteria
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Customer service experience
Demonstrated experience in delivering exceptional customer service.View
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Communication skills
Proven ability to build rapport and explain clearly.View
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Technology proficiency
Experience using technology and learning new systems.View
