About the job
Join RACV as a Customer Service Consultant and be part of a team that makes a positive impact in people's lives. This job offers an exciting opportunity to engage with members, providing exceptional service and solutions while enjoying a supportive and collaborative culture. With a focus on personal growth and development, you'll thrive in a dynamic environment that values diversity and inclusion.
You'll be responsible for
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Driving sales
Focusing on members’ needs and providing immediate and effective solutions with our range of products and services.💬
Championing personalised conversations
Providing exceptional service experiences that deliver on our brand promise.📚
Participating in a learning program
Engaging in a comprehensive 2-month learning program focusing on Emergency Roadside Assistance and Motor Insurance.Key criteria
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Customer service experience
Demonstrated experience in phone-based customer service roles.View
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Strong communication skills
Proven verbal and written communication abilities.View
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Intermediate PC skills
Experience using relevant software and applications.View
