About the job
The Field Services Engineer job is all about providing outstanding pre and post sales customer service to Canon's business imaging customers while maintaining their printer fleet. This role plays a crucial part in ensuring customer satisfaction and operational efficiency, especially in remote and regional areas. The team thrives on collaboration and support, creating an empowering environment where everyone can grow and succeed.
You'll be responsible for
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Providing customer service
Delivering pre and post sales customer service while maintaining Canon’s business imaging customers' printer fleet.📦
Managing onsite resources
Maintaining and managing onsite parts and stock thresholds, including performing quarterly stocktakes.✅
Ensuring compliance
Adapting to and complying with customer-specific Drug and Alcohol and HSE policies and procedures.Key criteria
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Printer and photocopier technician experience
Demonstrated experience repairing hardware and software issues in the field.View
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Mechanical and electrical aptitude
Possession of skills to troubleshoot and repair technical equipment.View
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Valid driver's licence
Required for travel to customer sites and service locations.View
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