dnata
7 followers7 jobs

Customer Service, Mishandled Baggage (Perth Airport)

JuniorPart-timeOfficePerth Airport WA 6105, AustraliaPosted 9 months agoVerified 9 hours ago
Pending fitX of Y criteria met

About the job

Join dnata, a leading ground handler at Perth International Airport, as a part-time Customer Service Agent! This exciting opportunity allows you to be the first point of contact for passengers, ensuring their experience is smooth and enjoyable. The team thrives on collaboration and support, offering on-the-job training and opportunities for career progression, making it a fantastic place to grow your skills and career.

You'll be responsible for

👋

Being the first point of contact for passengers

Engaging with passengers at the carousel and providing assistance as needed.
⚠️

Monitoring carousels for issues

Keeping an eye on carousels for any issues such as belt stoppages or passenger concerns.
📁

Creating and tracing files for missed or damaged bags

Documenting and tracking mishandled baggage to ensure efficient resolution.

Key criteria

✈️

Customer service experience

Demonstrated experience in delivering exceptional customer service.

View

🤝

Teamwork skills

Proven ability to collaborate effectively within a team environment.

View

🕒

Punctuality and reliability

Consistent attendance and reliability in work commitments.

View

View more

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2026
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms
  • Categories
Apply on dnata
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

A meaningful career starts with a match

Get started

View your fit

5 criteria for this job
Customer service experience
Demonstrated experience in delivering exceptional customer service.

View

Teamwork skills
Proven ability to collaborate effectively within a team environment.

View

Punctuality and reliability
Consistent attendance and reliability in work commitments.

View

Attention to detail
Strong focus on accuracy and detail in all tasks.

View

Safety and security adherence
Experience following safety protocols in the aviation industry.

View

Similar jobs

View all
ResMed
ResMed
Customer Service RepresentitiveSydney, NSW · Full-time
This job is all about providing exceptional customer support and service. As part of a dynamic team, you will engage with customers through various channels, addressing their inquiries and ensuring their needs are met. The culture here is supportive and driven by excellence, allowing you to thrive and grow in your career.
NSW Department of Customer Service
NSW Department of Customer Service
Licensing RepresentativeSydney, NSW · Full-time
The Licensing Representative job at the NSW Building Commission is an exciting opportunity to enhance your regulatory career while making a real difference for the people and businesses of New South Wales. This role is all about delivering high-quality service and support, ensuring that applications are processed efficiently and accurately. Join a dynamic team that values customer-centric approaches and embraces new technologies to improve government services.
NSW Department of Customer Service
NSW Department of Customer Service
Digital Service Representative & Customer Service Representative - MirandaSydney, NSW · Part-time
This job offers an exciting opportunity to join the Service NSW team as a Customer Service Representative or Digital Service Representative. You'll play a vital role in helping customers access essential services and navigate digital platforms, making a real difference in their lives. The team thrives in a dynamic, fast-paced environment, where collaboration and a passion for customer service are key to success.
NSW Department of Customer Service
NSW Department of Customer Service
Assistant Scheme Design AdvisorMangrove Mountain, NSW · Sydney, NSW · Full-time
The Assistant Scheme Design Advisor job is an exciting opportunity to join the Integration and Review team at the State Insurance Regulatory Authority (SIRA). This role plays a crucial part in supporting policy and regulatory reform initiatives within the workers compensation scheme, making a real impact in the community. The team values collaboration, adaptability, and a proactive approach, creating a dynamic environment where everyone can thrive.