Cotality Australia
JuniorPart-timeOfficePerth Airport WA 6105, AustraliaProfessional servicesOperations consultingCustomer servicePosted 1 month ago
View your fit0 of 9 criteria met
About the job
Join dnata, a leading ground handler at Perth International Airport, as a part-time Customer Service Agent! This exciting opportunity allows you to be the first point of contact for passengers, ensuring their experience is smooth and enjoyable. The team thrives on collaboration and support, offering on-the-job training and opportunities for career progression, making it a fantastic place to grow your skills and career.
You'll be responsible for
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Being the first point of contact for passengers
Engaging with passengers at the carousel and providing assistance as needed.⚠️
Monitoring carousels for issues
Keeping an eye on carousels for any issues such as belt stoppages or passenger concerns.📁
Creating and tracing files for missed or damaged bags
Documenting and tracking mishandled baggage to ensure efficient resolution.What we're looking for
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Customer service skills
Demonstrated experience providing exceptional customer service in fast-paced environments.View fit
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Teamwork and interpersonal skills
Proven ability to collaborate effectively with diverse teams.View fit
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Punctuality and reliability
Consistent attendance and reliability in previous roles.View fit
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