Department of Health, Tasmania3 followers36 jobs

Customer Service Officer - Central Administrative Hub (532800)

JuniorMid levelFull-timeOfficeHobart TAS 7000, AustraliaAdministrationCustomer service and supportPeople and culturePosted 1 month ago
Pending fitX of Y criteria met

About the job

The Customer Service Officer job at the Department of Health Tasmania is all about providing exceptional administrative support within a dynamic team. This role is crucial for enhancing public outpatient services and ensuring efficient workflows. The team thrives on collaboration, adaptability, and a client-focused approach, making it a fantastic opportunity for those looking to make a meaningful impact in healthcare.

You'll be responsible for

📋

Providing administrative support

Delivering efficient administrative and/or reception services to Inpatient or Outpatient Service Units as required.
📞

Handling enquiries

Managing enquiries with sensitivity and confidentiality to ensure a positive experience for clients.
🗃️

Maintaining records

Keeping accurate client records and filing systems to support efficient service delivery.

Key criteria

📋

Administrative support experience

Demonstrated experience providing high-quality administrative and clerical support.

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📞

Customer service skills

Proven ability to handle enquiries with sensitivity and confidentiality.

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🗂️

Record-keeping proficiency

Experience maintaining accurate client records and filing systems.

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Think you're a good fit?See what the hiring team are looking for

Meet the team

About the company

View your fit

5 criteria for this job
Administrative support experience
Demonstrated experience providing high-quality administrative and clerical support.

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Customer service skills
Proven ability to handle enquiries with sensitivity and confidentiality.

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Record-keeping proficiency
Experience maintaining accurate client records and filing systems.

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Effective communication skills
Strong ability to communicate effectively and work independently under pressure.

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Software proficiency
Experience utilising a range of software packages and office equipment.

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