About the job
The Client Services Officer position at mlcoa is an exciting opportunity for individuals with a background in customer service, medical reception, or document coordination. This job plays a crucial role in supporting consultants by preparing essential file materials and ensuring smooth appointment scheduling for clients. The team thrives in a fast-paced environment that values client focus, teamwork, and respect, making it a fantastic place for talented individuals to grow and make a difference.
You'll be responsible for
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Coordinating patient file materials
Collecting, preparing, and delivering patient file materials to a portfolio of consultants.📅
Scheduling appointments
Managing consultant schedules and arranging suitable appointments for clients with specialists.🗂️
Providing administrative support
Offering operational support to consultant practitioners and maintaining busy inboxes with queries and appointments.Key criteria
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Customer service experience
Demonstrated experience providing excellent customer service.View
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Communication skills
Proven verbal and written communication skills essential for client interactions.View
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Microsoft Office proficiency
Experience with Microsoft Office, especially Word and Excel.View
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