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Customer Service Officer - File Preparation

JuniorMid levelFull-timeHybridBrisbane QLD, AustraliaPosted 2 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

The Client Services Officer position at mlcoa is an exciting opportunity to join a dynamic team dedicated to providing independent medical services. This job plays a crucial role in supporting consultants by coordinating patient information and ensuring smooth appointment scheduling. The team thrives on collaboration, client focus, and a friendly atmosphere, making it a great fit for those who are enthusiastic and driven.

You'll be responsible for

📂

Coordinating patient files

Collecting, preparing, and delivering patient file materials to a portfolio of consultants.
📅

Scheduling appointments

Managing consultant schedules and arranging suitable appointments for clients with specialists.
📝

Providing administrative support

Offering operational support to consultant practitioners and assisting with various administrative tasks.

Key criteria

📞

Customer service experience

Demonstrated experience providing excellent customer service in a professional setting.

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🗣️

Communication skills

Proven verbal and written communication skills for effective interactions.

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🗂️

Organizational skills

Experience managing schedules and prioritizing tasks in a busy environment.

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View more

Meet the team

About the company

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5 criteria for this job
Customer service experience
Demonstrated experience providing excellent customer service in a professional setting.

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Communication skills
Proven verbal and written communication skills for effective interactions.

View

Organizational skills
Experience managing schedules and prioritizing tasks in a busy environment.

View

Computer literacy
Proficiency in Microsoft Office, especially Word and Excel.

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Team collaboration
Demonstrated ability to work effectively within a team environment.

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