Customer Service Officer
About the job
The Customer Service Officer job is all about being the voice of the customer and providing invaluable solutions for waste and recycling needs. This position plays a crucial role in ensuring customers feel well looked after while working in a dynamic environment where no two days are the same. The team thrives on collaboration and support, making it a joy to come to work every day.
You'll be responsible for
🔧
Resolving customer issues
Engaging with various teams across the business to resolve customer issues and deliver on a range of activities.🚀
Assisting customer onboarding
Helping customers navigate the onboarding process to ensure a smooth experience.📝
Raising work orders
Managing and raising work orders as part of the customer service process.Key criteria
📞
Customer service experience with business clients
Demonstrated experience in customer care or support roles with business customers.View
🔄
Experience with Salesforce
Proven experience using Salesforce for customer relationship management.View
🗂️
Organisational skills
Strong ability to prioritise tasks and manage time effectively.View
View more
