NSW Department of Customer Service35 followers455 jobs

Customer Service Officer

JuniorMid levelFull-timeHybridAustraliaPosted 1 week agoVerified 6 hours ago
Pending fitX of Y criteria met

About the job

The Customer Service Officer position at Liquor and Gaming NSW offers an exciting opportunity to be part of a team that regulates liquor, wagering, gaming, and registered clubs in New South Wales. This role is crucial in ensuring that customers receive top-notch service while supporting the smooth operation of the team. The team values diversity, collaboration, and a commitment to creating a vibrant and responsible hospitality environment.

Meet the team

About the company

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You'll be responsible for

📞

Serving customers

Acting as the initial point of contact for customers across various channels, ensuring a smooth experience.
📝

Delivering administrative services

Providing administrative and support services to facilitate the smooth operation of the team/unit in line with operational requirements.
📊

Meeting performance standards

Adhering to a schedule that aligns with operational requirements and performance standards.

Key criteria

📞

Customer service experience

Demonstrated experience serving customers across multiple channels.

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🗂️

Administrative support skills

Proven ability to deliver accurate administrative services under tight deadlines.

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⚖️

Knowledge of regulatory processes

Understanding of liquor and gaming regulations and compliance requirements.

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View more

A meaningful career starts with a match

Apply on NSW Department of Customer Service
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Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Customer service experience
Demonstrated experience serving customers across multiple channels.

View

Administrative support skills
Proven ability to deliver accurate administrative services under tight deadlines.

View

Knowledge of regulatory processes
Understanding of liquor and gaming regulations and compliance requirements.

View

Adaptability to change
Experience adjusting to new procedures and legislative updates effectively.

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