NSW Department of Customer Service
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Customer Service Rep Driver Tester

JuniorMid levelFull-timeOfficeNew South Wales, AustraliaPosted 2 months agoVerified 3 hours ago
Pending fitX of Y criteria met

About the job

The Customer Service Representative - Driver Tester position at Service NSW is an exciting opportunity to contribute to road safety while delivering exceptional customer experiences. In this dynamic role, you will engage with diverse customers, conduct driving assessments, and provide valuable feedback. Join a supportive team that values collaboration, innovation, and continuous improvement.

You'll be responsible for

🚗

Conducting practical driving assessments

Performing driving tests for licence applicants to ensure compliance with road safety standards.
🌟

Delivering professional customer service

Providing respectful and consistent support to customers throughout the testing process.
📝

Completing administrative documentation

Maintaining accurate records and documentation related to assessments and customer interactions.

Key criteria

🚗

Unrestricted Australian driver licence

Held for at least three years with a clean record.

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🗣️

Customer service experience

Demonstrated background in delivering exceptional customer interactions.

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📋

Attention to detail

Proven ability to maintain accurate records and documentation.

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5 criteria for this job
Unrestricted Australian driver licence
Held for at least three years with a clean record.

View

Customer service experience
Demonstrated background in delivering exceptional customer interactions.

View

Attention to detail
Proven ability to maintain accurate records and documentation.

View

Communication skills
Experience engaging with diverse customers in various situations.

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Decision-making ability
Proven experience making fair and objective decisions under pressure.

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