About the job
As a Customer Service Representative at Challenger Limited, you will be the first point of contact for customers, providing assistance with their inquiries and guiding them through our products and processes. This job is an exciting opportunity to make a meaningful impact in a fast-paced contact centre environment, where adaptability and strong communication skills are key. The team values collaboration and supports each other in delivering exceptional customer experiences.
You'll be responsible for
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Responding to customer inquiries
Assisting customers with queries about their accounts via phone and email.🔑
Taking ownership of issues
Seeing customer issues through to resolution with professionalism and care.✅
Maintaining accuracy and attention to detail
Balancing competing priorities while ensuring high-quality service delivery.Key criteria
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Customer service experience
Demonstrated experience in customer service, preferably in a call centre.View
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Strong communication skills
Proven written and verbal communication skills for effective customer interaction.View
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Attention to detail
Experience maintaining accuracy in record-keeping and operational tasks.View
