NSW Department of Customer Service32 followers345 jobs

Customer Service Representative - Driver Tester

JuniorPart-timeOfficeWagga Wagga, NSW, AustraliaPosted 2 weeks agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

This job is about being a Customer Service Representative-Driver Tester at the Wagga Wagga Service Centre, where you will play a vital role in delivering exceptional customer service and conducting driving tests. The impact of this job is significant, as it ensures road safety and enhances the customer experience in line with Agency values. The team thrives on collaboration, flexibility, and a commitment to continuous improvement.

Meet the team

About the company

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You'll be responsible for

🌟

Providing exceptional customer service

Delivering positive face-to-face customer service experiences while conducting driver license tests and other Agency priorities.
📝

Conducting driving tests

Administering driving tests and advising applicants of their performance and any deficiencies according to Agency standards.
💬

Building customer relationships

Establishing effective relationships with customers by understanding their needs and modifying approaches to enhance their experience.

Key criteria

🚗

Unrestricted Australian driver licence

Valid licence held for at least three years.

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✅

Satisfactory driving record

Proven clean traffic history verified during recruitment.

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📝

Experience conducting driving tests

Demonstrated experience assessing driving skills and providing feedback.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

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5 criteria for this job
Unrestricted Australian driver licence
Valid licence held for at least three years.

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Satisfactory driving record
Proven clean traffic history verified during recruitment.

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Experience conducting driving tests
Demonstrated experience assessing driving skills and providing feedback.

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Customer service experience
Proven ability to deliver positive face-to-face customer interactions.

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Administrative support skills
Experience using relevant systems for business needs.

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