About the job
This job is about being a Customer Service Representative-Driver Tester at the Wagga Wagga Service Centre, where you will play a vital role in delivering exceptional customer service and conducting driving tests. The impact of this job is significant, as it ensures road safety and enhances the customer experience in line with Agency values. The team thrives on collaboration, flexibility, and a commitment to continuous improvement.
You'll be responsible for
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Providing exceptional customer service
Delivering positive face-to-face customer service experiences while conducting driver license tests and other Agency priorities.📝
Conducting driving tests
Administering driving tests and advising applicants of their performance and any deficiencies according to Agency standards.💬
Building customer relationships
Establishing effective relationships with customers by understanding their needs and modifying approaches to enhance their experience.Key criteria
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Unrestricted Australian driver licence
Valid licence held for at least three years.View
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Satisfactory driving record
Proven clean traffic history verified during recruitment.View
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Experience conducting driving tests
Demonstrated experience assessing driving skills and providing feedback.View
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