Datacom11 followers66 jobs

Customer Service Representative - Full Time

JuniorMid levelFull-timeOfficeModbury SA 5092, AustraliaPosted 3 months agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The Customer Service Representative job at Datacom is all about making a positive impact on people's lives by providing exceptional support to customers. This role is crucial in helping individuals access essential services and solve problems, ensuring they achieve the best possible outcomes. With a dynamic and supportive team culture, you'll feel valued and recognized from day one.

Meet the team

About the company

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You'll be responsible for

📞

Handling inbound customer enquiries

Responding to customer inquiries via phone, email, and processing items to provide assistance.
🤗

Building rapport with customers

Establishing a connection with customers while providing accurate and timely information.
🛠️

Identifying and resolving issues

Following clear processes and guidelines to address customer concerns effectively.

Key criteria

🗣️

Clear verbal and written communication

Demonstrated ability to communicate confidently and clearly.

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🔍

Attention to detail

Proven accuracy in tasks under time pressure.

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🤝

Team player mentality

Experience contributing positively to team environments.

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A meaningful career starts with a match

Apply on Datacom
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Clear verbal and written communication
Demonstrated ability to communicate confidently and clearly.

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Attention to detail
Proven accuracy in tasks under time pressure.

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Team player mentality
Experience contributing positively to team environments.

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Empathy and patience
Ability to assist individuals in challenging situations.

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Comfortable with computer systems
Experience navigating multiple systems with typing speed of 20 WPM or higher.

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