Wesco
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Customer Service Representative

JuniorMid levelFull-timeOfficeSydney NSW, AustraliaPosted 1 day agoVerified 22 minutes ago
Pending fitX of Y criteria met

About the job

The Counter Sales Representative position at Wesco Anixter is all about delivering exceptional customer service while being the first point of contact at the Trade Counter. This job plays a crucial role in shaping the customer experience and supports daily branch operations. The team thrives on collaboration and is eager to share knowledge about security technologies, making it a fantastic opportunity for growth and development.

You'll be responsible for

👥

Serving customers

Serve customers at the trade counter, via phone, and email, ensuring a positive experience.
📦

Processing sales orders

Process sales orders through various channels including counter, phone, and email, while maintaining accuracy.
📞

Responding to inquiries

Respond to product, pricing, order, and account inquiries to assist customers effectively.

Key criteria

🛠️

Customer service experience

Proven experience in customer service, ideally in trade sales.

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📊

Proficiency with Microsoft Office

Demonstrated skills in Microsoft Office applications for daily tasks.

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🔍

Attention to detail

Strong attention to detail for accurate order processing and quotes.

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5 criteria for this job
Customer service experience
Proven experience in customer service, ideally in trade sales.

View

Proficiency with Microsoft Office
Demonstrated skills in Microsoft Office applications for daily tasks.

View

Attention to detail
Strong attention to detail for accurate order processing and quotes.

View

Strong communication skills
Excellent verbal and written communication for customer interactions.

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Ability to learn quickly
Proven ability to adapt and learn in a dynamic team environment.

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