Wesco
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Customer Service Representative

JuniorMid levelFull-timeOfficeMelbourne VIC, AustraliaPosted 1 day agoVerified 23 hours ago
Pending fitX of Y criteria met

About the job

The job is about being a customer-focused Counter Sales Representative at Melbourne Airport, where you will be the first point of contact for customers. This role is crucial in shaping the customer experience and involves supporting daily branch operations while collaborating with various teams. The team values a proactive approach and a genuine desire to learn, making it a fantastic opportunity for growth.

You'll be responsible for

📞

Serving customers

Serve customers at the trade counter, via phone, and email, ensuring a positive experience.
📝

Processing sales orders

Process sales orders through various channels including counter, phone, and email.
❓

Responding to enquiries

Respond to product, pricing, order, and account enquiries to assist customers effectively.

Key criteria

🛠️

Customer service experience

Proven experience in trade sales or customer service.

View

📊

Microsoft Office proficiency

Demonstrated proficiency with Microsoft Office applications.

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🔍

Attention to detail

Strong attention to detail in processing orders and quotes.

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3 criteria for this job
Customer service experience
Proven experience in trade sales or customer service.

View

Microsoft Office proficiency
Demonstrated proficiency with Microsoft Office applications.

View

Attention to detail
Strong attention to detail in processing orders and quotes.

View

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