About the job
Join the vibrant team at Service NSW as a Customer Service Representative in the Wellington Service Centre! This job is all about making a positive difference in people's lives by supporting customers and solving their problems. The team thrives on collaboration and a shared commitment to delivering exceptional service, ensuring that every interaction leaves a lasting impression.
You'll be responsible for
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Supporting customers
Providing accurate information, practical solutions, and outstanding service to customers across a wide range of enquiries.🌟
Creating positive experiences
Helping members of the local community access the services they need while creating a positive experience with every interaction.🤗
Collaborating with team members
Working collaboratively with team members to ensure success and support the overall mission of Service NSW.Key criteria
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Customer service experience
Demonstrated experience in delivering exceptional customer service.View
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Communication skills
Proven ability to manage face-to-face and inbound call interactions.View
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Intermediate computer skills
Experience navigating multiple systems efficiently in a fast-paced environment.View
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