The Customer Service Team Member at The Good Guys plays a vital role in delivering exceptional customer experiences while supporting store operations. This position is essential for fostering a sales-focused culture and driving profitable growth. The team thrives in a fast-paced environment that values diversity, creativity, and collaboration.
You'll be responsible for
📋
Delivering effective store administration
Ensuring all store operations align with standard procedures, including cash handling and tendering transactions.📦
Managing sales channel fulfilment
Overseeing all sales channel fulfilment in line with established procedures.🤝
Collaborating as part of a team
Working together to deliver a consistent positive store experience and resolving customer complaints effectively.