Customer Service Team Member
About the job
The Customer Service Team Member at The Good Guys plays a vital role in delivering exceptional customer experiences and supporting store operations. This job is all about fostering a sales-focused culture and driving profitable growth while working in a fast-paced, diverse environment. Team members are encouraged to collaborate, innovate, and continuously improve their skills, making it a fantastic opportunity for personal and professional growth.
You'll be responsible for
🗂️
Delivering effective store administration
Manage store operations activities in line with standard procedures, including cash handling and tendering transactions.📞
Managing customer interactions
Effectively resolve customer complaints and queries as required while maintaining a positive store experience.🛍️
Contributing to brand experience
Enhance The Good Guys brand and store experience through quality merchandising and in-store marketing.Key criteria
🛒
Customer service experience
Demonstrated experience in delivering exceptional customer service.View
📈
Sales performance
Proven track record of achieving sales targets and driving results.View
💼
Cash handling skills
Experience managing cash transactions accurately and efficiently.View
View more
