Customer Service Team Member
About the job
The Customer Service Team Member at The Good Guys plays a vital role in delivering exceptional service and supporting store operations. This position is all about creating a positive customer experience while contributing to profitable sales growth. The team thrives in a fast-paced, diverse environment where creativity and ideas are celebrated.
You'll be responsible for
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Delivering effective store administration
Manage store operations activities in line with standard procedures to support a sales-focused culture.💵
Handling cash and transactions
Ensure accurate cash handling and tendering transactions for customers.📞
Managing customer inquiries
Effectively resolve customer complaints and queries as required, ensuring a positive store experience.Key criteria
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Customer service experience
Demonstrated experience in delivering exceptional customer service.View
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Cash handling skills
Proven experience managing cash transactions accurately.View
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Telephone management experience
Experience handling customer inquiries via telephone.View
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