About the job
The Customer Service Team Member at The Good Guys plays a vital role in delivering exceptional service and supporting store operations. This job is all about creating a positive experience for customers while contributing to sales growth and team success. Collaboration and a focus on continuous improvement are key aspects of how the team works together.
You'll be responsible for
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Delivering effective store administration
Ensuring store operations align with standard procedures to support sales growth.📞
Managing customer enquiries
Handling telephone and in-store inquiries to provide excellent customer service.💰
Contributing to financial performance
Improving inventory management and controlling expenses to boost profitability.Key criteria
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Customer service experience
Demonstrated experience in delivering exceptional customer service.View
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Cash handling skills
Proven experience managing cash transactions accurately.View
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Telephone management experience
Experience handling customer inquiries via phone effectively.View
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