Red Hat28 jobs

Customer Site Reliability Engineer - OpenShift Managed Cloud Services (Kubernetes/AWS/Azure, Linux, prefer Japanese)

Mid levelSeniorFull-timeHybridAustraliaInformation technologySoftware engineeringPosted 1 month ago
Think you're a good fit?See what the hiring team are looking for

About the job

The Customer Site Reliability Engineer (CSRE) at Red Hat is a vital part of the OpenShift Managed Cloud Services team, ensuring the availability and performance of critical services. This job is all about maintaining customer trust through expert troubleshooting and collaboration with various teams. Red Hat fosters a culture of continuous improvement and teamwork, making it an exciting opportunity for those passionate about reliability and customer satisfaction.

You'll be responsible for

🔧

Managing large-scale systems

Managing large-scale, distributed systems, focusing on minimizing downtime and improving system resilience.
🚀

Driving continuous enhancement

Driving continuous enhancement of processes, tools, and methodologies to support the evolving needs of the service.
🌱

Mentoring team members

Mentoring and coaching team members, fostering a culture of continuous learning, knowledge sharing and collaboration.

Key criteria

🖥️

Advanced experience with OpenShift/Kubernetes

Proven expertise in supporting or administering container platforms.

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🐧

Proficiency in Linux-based systems

Experience managing Linux systems in public cloud environments.

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🔧

Enterprise systems monitoring knowledge

Familiarity with monitoring tools like Prometheus.

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Meet the team

About the company

View your fit

5 criteria for this job
Advanced experience with OpenShift/Kubernetes
Proven expertise in supporting or administering container platforms.

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Proficiency in Linux-based systems
Experience managing Linux systems in public cloud environments.

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Enterprise systems monitoring knowledge
Familiarity with monitoring tools like Prometheus.

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Software engineering skills
Experience with object-oriented programming, preferably in Golang.

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Exceptional communication skills
Ability to articulate complex solutions to customers confidently.

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