hipages Group
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Customer Success Representative

JuniorMid levelFull-timeOfficeSydney NSW, AustraliaPosted 4 days agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

Join hipages as part of the Customer Success team, where you will play a vital role in connecting with tradie customers and helping them maximize their experience on our platform. This job offers a fantastic opportunity for career growth in a supportive and inclusive environment, where teamwork and collaboration are at the heart of what we do. Enjoy a structured, target-driven role that empowers you to refine your sales skills and make a real impact.

You'll be responsible for

📦

Onboarding new accounts

Fully onboard all new tradies that have just joined our platform, ensuring they are set up for success.
🌱

Nurturing existing accounts

Manage, track and measure the performance of tradies' campaigns, providing tailored solutions.
💬

Building relationships

Engage and nurture tradies over the phone, understanding their needs and providing recommendations.

Key criteria

📞

High-volume phone experience

Demonstrated experience in a fast-paced phone environment.

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📊

Sales and negotiation skills

Proven ability to turn objections into sales opportunities.

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📝

Strong communication skills

Excellent verbal and written communication capabilities.

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Meet the team

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3 criteria for this job
High-volume phone experience
Demonstrated experience in a fast-paced phone environment.

View

Sales and negotiation skills
Proven ability to turn objections into sales opportunities.

View

Strong communication skills
Excellent verbal and written communication capabilities.

View

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