DKSH
3 jobs

Customer Support Coordinator

JuniorMid levelContractHybridVictoria, AustraliaPosted 21 hours agoVerified 11 hours ago
Pending fitX of Y criteria met

About the job

The Customer Support Coordinator position at DKSH is all about enhancing customer interactions and ensuring smooth operations. This job plays a vital role in supporting internal teams and handling inquiries in the scientific community. DKSH values collaboration and is committed to creating an inclusive workplace where everyone can thrive.

You'll be responsible for

📞

Handling customer inquiries

Managing routine customer inquiries and assisting in resolving issues promptly and professionally.
📋

Maintaining records

Keeping accurate records of service activities and sharing updates with the team as needed.
🗂️

Supporting order processing

Assisting in the basic use of SAP and Salesforce for order processing and data entry.

Key criteria

📞

Customer service experience

Demonstrated experience in customer service support roles.

View

🖥️

SAP knowledge

Experience using SAP for order processing and data entry.

View

📊

Familiarity with CRM systems

Basic familiarity with ERP or CRM systems like Salesforce.

View

Meet the team

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3 criteria for this job
Customer service experience
Demonstrated experience in customer service support roles.

View

SAP knowledge
Experience using SAP for order processing and data entry.

View

Familiarity with CRM systems
Basic familiarity with ERP or CRM systems like Salesforce.

View

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