About the job
Equinix is seeking enthusiastic individuals to join their operations team in an entry-level job that offers a fantastic opportunity to kickstart a career in the digital infrastructure industry. This role involves working a shared 24/7/365 roster with comprehensive training provided to ensure success. Team members are valued and empowered, creating a supportive environment where everyone can thrive.
You'll be responsible for
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Managing queue and reporting
Overseeing work order requests, meeting commitment times, and maintaining work records.🔧
Supporting installations
Assisting in the installation of customer equipment and standard infrastructure.🌟
Delivering customer management
Ensuring a positive customer experience and supporting deployments and alterations.Key criteria
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Technical aptitude
Demonstrated ability to complete technical training and onboarding.View
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Customer service experience
Experience delivering positive customer interactions and support.View
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Queue management skills
Experience managing work orders and maintaining accurate records.View
