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Data Center IT Support Engineer, Data Centre Operations

JuniorMid levelFull-timeHybridMelbourne VIC, AustraliaPosted 1 week agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

This job is about joining a dynamic team at AWS Infrastructure Services, where you will play a crucial role in maintaining the global infrastructure that keeps the cloud running. Your work will directly impact the safety and security of AWS data centers, providing customers with reliable access to innovative technology. The team thrives on collaboration, inclusivity, and a culture that encourages bold ideas and personal growth.

You'll be responsible for

🔧

Troubleshooting

Acting as the escalation point for all systems and problems, diving deep into Linux server issues.
⚙️

Installation and configuration

Installing and configuring racks of hosts in line with internal SLAs, ensuring operational efficiency.
🛠️

Maintenance and support

Triage and resolve trouble tickets for all devices in your region, ensuring smooth operations.

Key criteria

🖥️

Computer hardware troubleshooting experience

1+ years of experience in troubleshooting and repairing computer hardware.

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🌐

Networking knowledge

1+ years of experience with computer networking principles and practices.

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🔧

Technical problem-solving skills

Demonstrated ability to resolve technical issues under pressure.

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Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

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4 criteria for this job
Computer hardware troubleshooting experience
1+ years of experience in troubleshooting and repairing computer hardware.

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Networking knowledge
1+ years of experience with computer networking principles and practices.

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Technical problem-solving skills
Demonstrated ability to resolve technical issues under pressure.

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High school diploma or equivalent
Possession of a high school diploma or equivalent certification.

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