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Data Center IT Support Engineer-DCO Tech 3, MEL - DCO

Mid levelFull-timeOfficeMelbourne VIC, AustraliaPosted 1 week agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

Join AWS as a Data Centre Technician in Melbourne, where you will play a crucial role in maintaining the reliability of our global infrastructure. This job offers an incredible opportunity to work alongside a diverse team of experts, tackling complex challenges while fostering an inclusive culture. Collaboration and innovation are at the heart of our work, empowering you to make impactful contributions and grow your career.

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About the company

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You'll be responsible for

🔧

Maintaining system reliability

Prioritizing and resolving trouble tickets efficiently to ensure high system reliability.
📚

Educating staff

Sharing knowledge and helping educate less technical staff on best practices in Data Center Operations.
⚙️

Technical escalation

Acting as a technical escalation point for other team members to resolve complex issues.

Key criteria

🔧

Computer hardware troubleshooting experience

1+ years of experience in troubleshooting and repairing computer hardware.

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🌐

Computer networking experience

1+ years of experience with computer networking technologies.

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📜

Associate's degree in IT or computer science

Possession of an Associate's degree in relevant fields.

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5 criteria for this job
Computer hardware troubleshooting experience
1+ years of experience in troubleshooting and repairing computer hardware.

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Computer networking experience
1+ years of experience with computer networking technologies.

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Associate's degree in IT or computer science
Possession of an Associate's degree in relevant fields.

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Customer problem resolution skills
Demonstrated experience effectively resolving customer issues under pressure.

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Operational efficiency improvement
Proven experience contributing to operational efficiency in technical environments.

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