About the job
As a Microsoft Data Center Technician (DCT), you will stage, set up, and perform hardware deployments while troubleshooting and diagnosing equipment issues. This job is crucial for delivering core infrastructure and foundational technologies for Microsoft's online services, impacting millions of users worldwide. The team values personal and professional development, fostering a culture of inclusion and collaboration, where everyone can thrive and grow together.
You'll be responsible for
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Performing diagnostics and troubleshooting
Following standard procedures, quickly identifying the cause(s) of issues, and replacing faulty components with minimal customer and business disruption.✅
Performing post-execution quality checks
Verifying that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).🛠️
Decommissioning hardware for simple changes
Following standard procedures with minimal guidance for tasks such as memory upgrades and rebuilds.Key criteria
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Computer hardware knowledge
Basic understanding of computer hardware and components is essential.View
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1+ years IT support experience
Experience supporting IT equipment or related technology is required.View
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Security clearance requirements
Ability to pass Microsoft Cloud background check and citizenship verification.View
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