Dental Receptionist
About the job
The job is about joining Smile Solutions, a vibrant dental practice in Melbourne's CBD, where customer service is at the heart of everything. As a Receptionist, you will play a crucial role in ensuring a seamless experience for patients while working alongside a talented team of practitioners. The team values a supportive and nurturing environment, making every day an opportunity for growth and connection.
You'll be responsible for
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Managing appointment books
Overseeing the scheduling of appointments to ensure smooth operations and patient flow.💰
Processing HICAPS claims and account management
Handling financial transactions and ensuring accurate billing for patients.📞
Liaising with patients and practitioners
Acting as a point of contact between patients and dental professionals to facilitate communication and care.Key criteria
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Experience in general dental
Demonstrated experience in a dental practice setting.View
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Excellent communication skills
Proven verbal and written communication abilities.View
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Strong organisational skills
Experience managing multiple tasks and appointments efficiently.View
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