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Deputy Head of Banking
About the job
The Deputy Head of Banking Department is a senior leadership job that plays a crucial role in shaping trusted banking and payments services for Australia. This position is all about inspiring teams, driving strategy, and ensuring customer outcomes are met with excellence. Collaboration is key, as the team works together to deliver essential services that align with the Bank’s values and strategic priorities.
You'll be responsible for
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Leading and developing teams
Lead and develop banking professionals to deliver trusted, customer-centric banking and payments services.🚀
Driving strategy delivery
Contribute to the delivery of the Bank’s strategy through direct leadership and cross-department collaboration.✨
Transforming customer experience
Lead the transformation of the customer experience, shifting from reactive service delivery to proactive engagement.Key criteria
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Experience developing and delivering strategy
Demonstrated experience in shaping strategic initiatives at a senior level.View
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Understanding of Australian banking landscape
Deep knowledge of banking and payments, including central bank roles.View
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Proven stakeholder management skills
Ability to build strategic partnerships and represent organizations externally.View
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