LSKD
About the job
The Deputy Head of Boutique at Chanel is a pivotal job that inspires and manages the boutique team to uphold the brand's mission. This position plays a crucial role in ensuring luxury retail leadership and exceptional client experiences. The team thrives on collaboration, respect, and a commitment to diversity, creating an environment where everyone can grow and feel included.
You'll be responsible for
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Managing and inspiring the team
Manage and inspire the Fashion Advisors by being a role model and actively participating in their professional development.â¤ď¸
Supporting client engagement
Support the Head of Boutique in developing a client-centric culture that emphasizes client engagement and relationship building.đ
Setting high customer service standards
Set high standards in customer service and motivate the boutique team to achieve these standards through effective feedback handling.Key criteria
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Proven team management experience
Experience managing a team in luxury retail environments.View
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Thorough retail operations knowledge
Understanding of stock management and customer service processes.View
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Strong leadership and communication skills
Ability to inspire and effectively communicate with the boutique team.View
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